Help and answers

Frequently asked questions

Answers to the most common questions about installation, compatibility, complications and everyday use.

Clear Vision watch faces are designed for smartwatches running Wear OS. Availability can depend on the watch model, Wear OS version and Google Play support.

CV01 Essential is intended for compatible Samsung Galaxy Watch models running Wear OS.

Open the Installation Guide from the Support section and follow the step-by-step instructions for Google Play and your Wear OS watch.

Yes. Available complication areas can be configured directly from the watch-face customization menu. The options shown depend on the data providers installed on your watch.

Open the watch-face customization menu and select an available weather provider for the relevant complication. Also check that location permissions and internet access are enabled for the selected provider.

Select a heart-rate provider in the complication settings and make sure the required health permissions are enabled on the watch.

Yes. CV01 Essential includes a simplified Always-On Display designed to preserve readability while reducing unnecessary screen activity.

CV01 Essential is planned as a free release on Google Play.

Restart the watch, confirm that the installation was completed on the watch, and check the full watch-face list again. Also verify that the phone and watch use the same Google account.